帮助台技术|远程控制技术|易维帮助台官方开放API频道

简要描述：

此接口用于获取会话日志。使用此接口的开发者必须熟悉webservice

数据结构

ConnectionSessionBean

字段名	说明	备注
sessionId	会话id
requestMode	请求方式
web-assist	网页请求协助	web-pincode：网页访问代码 web-outside：网页外链 web-chat：网页聊天 local-assist：客户端远程协助 local-maintain：客户端远程维护 local-console：帮助台 local-pincode：客户端访问代码
createTime	创建时间	格式:yyyy-MM-dd HH:mm:ss

ConnectionMaintainBean

字段名	说明	备注
deviceNo	设备编号
customerName	客户名称

ConnectionLogBean

字段名	说明	备注
type	日志类型	C-聊天记录 O-操作日志
name	发起人姓名
content	聊天内容
operateName	操作名称
operateContext	操作时的上下文
operateResult	操作结果	N-无 S-成功 F-失败 R-被拒绝 T-超时
createTime	创建时间	格式:yyyy-MM-dd HH:mm:ss

输入参数

字段名	说明	备注
format	指定响应格式	目前支持xml、json
logType	日志类型	S-会话日志，M-维护日志
email	参与工程师email
beginTime	开始时间	格式：yyyy-MM-dd
endTime	结束时间	格式：yyyy-MM-dd

返回示例

会话日志xml数据格式:

<root>
<ConnectionSessionBean>
<sessionId>10615</sessionId>
<requestMode>local-maintain</requestMode>
<createTime>2011-07-05 09:30:44</createTime>
<log>
<ConnectionLogBean>
<type>C</type>
<name>Administrator</name>
<content>2232</content>
<operateResult>N</operateResult>
<createTime>2011-07-05 09:31:16</createTime>
</ConnectionLogBean>
</log>
</ConnectionSessionBean>
<ConnectionSessionBean>
<sessionId>10616</sessionId>
<requestMode>local-maintain</requestMode>
<createTime>2011-07-05 09:34:03</createTime>
<log>
<ConnectionLogBean>
<type>O</type>
<name>wjg@infocare.cn</name>
<operateName>帮助台关闭会话</operateName>
<operateContext></operateContext>
<operateResult>S</operateResult>
<createTime>2011-07-05 09:37:52</createTime>
</ConnectionLogBean>
</log>
</ConnectionSessionBean>
</root>

维护日志xml数据格式:

<root>
<ConnectionMaintainBean>
<deviceNo>3007000263</deviceNo>
<customerName>吴1</customerName>
<log>
<ConnectionLogBean>
<type>O</type>
<name>吴</name>
<operateName>获取基本信息</operateName>
<operateContext></operateContext>
<operateResult>S</operateResult>
<createTime>2011-05-05 16:31:00</createTime>
</ConnectionLogBean>
<ConnectionLogBean>
<type>O</type>
<name>吴</name>
<operateName>获取网络信息</operateName>
<operateContext></operateContext>
<operateResult>S</operateResult>
<createTime>2011-05-06 17:55:18</createTime>
</ConnectionLogBean>
</log>
</ConnectionMaintainBean>
<ConnectionMaintainBean>
<deviceNo>3007000230</deviceNo>
<customerName>a</customerName>
<log>
<ConnectionLogBean>
<type>O</type>
<name>吴</name>
<operateName>获取配置变更信息</operateName>
<operateContext></operateContext>
<operateResult>S</operateResult>
<createTime>2011-06-08 15:00:36</createTime>
</ConnectionLogBean>
</log>
</ConnectionMaintainBean>

</root>

会话日志json数据格式:

{"root": [
{
    "sessionId": "10615",
    "requestMode": "local-maintain",
    "createTime": "2011-07-05 09:30:44",
    "log": {
      "ConnectionLogBean": {
        "type": "C",
        "name": "Administrator",
        "content": "2232",
        "operateResult": "N",
        "createTime": "2011-07-05 09:31:16"
      }
    }
},
{
    "sessionId": "10616",
    "requestMode": "local-maintain",
    "createTime": "2011-07-05 09:34:03",
    "log": {
      "ConnectionLogBean": {
        "type": "O",
        "name": "wjg@infocare.cn",
        "operateName": "帮助台关闭会话",
        "operateContext": "",
        "operateResult": "S",
        "createTime": "2011-07-05 09:37:52"
      }
    }
}
]}

维护日志Json数据格式:

{"root": [
{
    "deviceNo": "3007000263",
    "customerName": "吴1",
    "log": [
      {
        "type": "O",
        "name": "吴",
        "operateName": "获取基本信息",
        "operateContext": "",
        "operateResult": "S",
        "createTime": "2011-05-05 16:31:00"
      },
      {
        "type": "O",
      "name": "吴",
        "operateName": "获取网络信息",
        "operateContext": "",
        "operateResult": "S",
        "createTime": "2011-05-06 17:55:18"
      }
    ]
},
{
    "deviceNo": "3007000240",
    "customerName": "a",
    "log": [
      {
        "type": "O",
        "name": "吴",
        "operateName": "获取配置变更信息",
        "operateContext": "",
        "operateResult": "S",
        "createTime": "2011-05-26 14:12:56"
      }
    ]
}
]}

调用示例(java)

Client client = new Client(new URL( "http://match.infocare.cn/services/ConnectionLogExport?wsdl"));
// 第一个参数是方法名,后面的参数是需要传入的参数
Object[] results = client.invoke("getLog", new Object[] { "json", "S", "wjg@infocare.cn", "2011-07-05", "2011-07-05" });
//日志输出结果
String result= (String)results[0];